A visual planning engine that helps project managers forecast capacity, eliminate overload,
and keep every project running on schedule.Â
The Redmineflux Helpdesk Plugin is a fully integrated support management system built on top of the existing Redmine platform, designed to bring order to your support inbox. Compatible with Remine 5.0.x and 5.1.x versions, it enables support teams to streamline customer communication, automate workflows, and improve response efficiency, functioning as a ticket management system and Redmine helpdesk solution for teams that need structure and speed. Â
Gain real-time visibility into team capacity, balance workloads effortlessly, and eliminate bottlenecks before they impact delivery.Â
Monitor capacity across multiple teams and projects, streamline resource allocation, and improve portfolio-level planning accuracy.Â
Gain real-time visibility into team capacity, balance workloads effortlessly, and eliminate bottlenecks before they impact delivery.Â
Manage sprints, feature development, bug cycles, and maintenance work with clear capacity insights and simplified task distribution.Â
Set working hours, availability, and region-specific holidays to ensure realistic capacity planning. Perfect for distributed teams.Â
Automatically convert incoming customer emails into actionable helpdesk tickets, ensuring that requests are tracked from the moment they arrive.Â
Each project can configure its own Incoming Email Configuration (IMAP details) and Outgoing Email Configuration (SMTP details), guaranteeing that tickets are created automatically, and replies are sent correctly from the project's dedicated support address.Â
Users with appropriate roles (Admin or Support) can manually create new support tickets, entering details such as subject, priority, status, and organization.Â
Gain a global overview of support activities with the Helpdesk Dashboard, which shows the overall status of tickets for the current month (including Unassigned, Open, On Hold, Overdue, and Unresolved cards). Data can be filtered using custom date ranges.Â
Whether you’re using Redmineflux Cloud or your own self-hosted Redmineflux server, the Workload Plugin is fully compatible and ready to install.
No extra setup. No special configuration. 100% native integration.Â
Supported environments
Redmineflux for CloudÂ
Redmineflux for On-Premise (self-hosted)Â
Project Manager, Newyork
Project Manager
Project Manager, Singapore
CEO
Redmineflux plugins have been a game-changer for our Redmine setup. The enhanced features like advanced time tracking, custom workflows, and improved reporting have significantly boosted our productivity. The integration was seamless, and the support team was fantastic. Highly recommend these plugins to any Redmine user!
Getting all of my business data organized in one place is all I wanted. With Redmineflux, I can filter data and simplify my agile operations.
Redmineflux themes have completely transformed the look and feel of our Redmine instance. We were looking for a way to make our Redmine more visually appealing and user-friendly, and these themes delivered on both fronts. The customization options are fantastic, allowing us to tailor the design to our company’s branding.
Redmineflux has an easy-to-use interface & is easily customizable. It helps active coordination and focuses project resources in one direction.
Plan smarter, allocate resources accurately, and deliver projects on time with the most powerful workload management plugin for Redmineflux.
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Unleash your team’s potential with our Workload plugin that boosts efficiency.
Gain a clear view of your team’s workload and optimize resource allocation. Streamline your team’s workflow to simplify task tracking and workload management.
Allow users to prioritize their work and allocate it effectively.
Enables team members to view each other’s tasks.
Track individual workloads and progress in real-time.
Gain a clear view of your team’s workload and optimize resource allocation. Streamline your team’s workflow to simplify task tracking and workload management.
 Allow users to prioritize their work and allocate it effectively
 Enables team members to view each other’s tasks
Track individual workloads and progress in real-time
The Redmineflux Workload Plugin offers a comprehensive set of features for efficient resource management. Users can easily add tasks to the workload plan, assign them to team members, and track their progress. The plugin provides a clear overview of each user’s workload within a specified date range.Â
The Redmineflux Workload Plugin offers an intuitive drag-and-drop interface for task management. Users can easily assign unassigned tasks to resources by simply dragging the task and dropping it onto the desired resource.Â
With the help of Redmineflux Workload Plugin, the user is able to see the current day in the workload timeline area, see workload in full screen mode, and expand and collapse resources. Redmineflux Workload Plugin provides a customized calendar view for the workload timeline area and shows the workload of different teams.Â
Redmineflux Workload Plugin provides a feature that tasks can be efficiently assigned to resources, considering their workload and availability. The Plugin allows users to update task start and due dates based on the allocated resources.
Requirements
| Redmine | 4.1.x – 5.0.8 |
| Ruby | 2.6+ |
| Database | MySQL, PostgreSQL |
Compatible With
| Redmine 4.1.x – Redmine-5.0.8 (default Redmine) | |
| Default Redmine Themes (default, alternate, classic) | |
| All plugins you can see within the Redmineflux Demo | |
| For support and feedback Email us |
Testimonial
What people are saying!
Redmineflux plugins have been a game-changer for our Redmine setup. The enhanced features like advanced time tracking, custom workflows, and improved reporting have significantly boosted our productivity. The integration was seamless, and the support team was fantastic. Highly recommend these plugins to any Redmine user!
Alex Tucker
Project Manager, Newyork
Getting all of my business data organized in one place is all I wanted. With Redmineflux, I can filter data and simplify my agile operations.
Alfred Fleischer
Project Manager
Redmineflux themes have completely transformed the look and feel of our Redmine instance. We were looking for a way to make our Redmine more visually appealing and user-friendly, and these themes delivered on both fronts. The customization options are fantastic, allowing us to tailor the design to our company’s branding.
Chen Jun Hao
Project Manager, Singapore
Redmineflux has an easy-to-use interface & is easily customizable. It helps active coordination and focuses project resources in one direction.
Marlena Sievers
CEO
Enhance collaboration, elevate productivity, & meet goals with Redmineflux.
FAQ’s
Our Workload plugin can help your team in several ways. It can improve productivity by ensuring that tasks are completed on time and workloads are balanced. It can optimize resource allocation by forecasting needs and tracking usage. It can also improve collaboration and communication among team members.
Yes, most workload plugins are highly customizable to fit the specific needs of your team or organization. You can create custom reports, track specific metrics, and tailor the tool to your workflow.
Yes, most workload plugins are designed to be user-friendly and intuitive. They typically offer simple interfaces, clear navigation, and helpful tutorials or customer support to guide you through the process.
Yes, many workload plugins offer integrations with other popular tools such as project management software, calendar apps, and communication tools. This can help streamline your workflow and improve efficiency.
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